Return & Refund
Effective Date: October 3, 2025
We want you to be satisfied with your purchase.
Return Period
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- We accept returns within 30 days of delivery.
- Items must be unused, in original packaging, and in the same condition received.
- Defective or incorrect products: We are cover return shipping costs.
- To request a return, contact us at support@qasmana.com with your order number and clear photos of the defective item.
Change of mind returns:
We don’t accept change of mind.
Exchanges
• Yes we accept exchanges. If you receive a defective or damaged item. You will be eligible for a exchange or refund.
Non-Returnable Items
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- Sale items, gift cards, and customized products are not returnable.
Return Shipping Costs
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- If you receive Defective or incorrect products we are cover return shipping costs.
Refund Process
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- Refunds will be issued to the original payment method within 7 business days after inspection of the returned product.
How to Initiate a Return
- To start a return, contact us at support@qasmana.com with your order number and reason for returns.
Contact Information
Qasmana LLC
5900 Balcones Drive, Suite 100, Austin, TX 78731
Phone : +1 (325) 246-8751